Return Policies: We will be happy to issue a store credit, exchange or refund within 7 days of your purchase if the item is returned in the original condition, with tags. The item must be in new condition. Email us at sales@boutiquetou.com for a return authorization. We stand behind our products. If you have an item that is more than 7 days, and has a defect, we can offer you an exchange or store credit, for up to 30 days from purchase. Shipping Charges: If the item is defective and was purchased within 30 days (proof of purchase required) we will reimburse shipping charges incurred for the return. Customer Service: (248) 420-5257, 9:00 a.m. - 3:00 p.m. EST *Designers mentioned on this site should not be confused with those offered by original manufacturer, whose designs may be similar. Said brand name competitor does not manufacture our product.