Return Policy

We know you'll love your new handbag, but if for any reason you change your mind, at K.Carroll we want you to be completely satisfied with your purchase. Items purchased are eligible for refund within 7 days of purchase or exchange or store credit within 14 days of purchase. Exchanges and store credit may be used at Return packages must be postmarked within the above timeframes from your original purchase. All tags, including the price tag must be fully attached to returned items. We cannot accept returns on items that have been used, altered, or damaged in any way.

Please print this page and send the form with your return.
Return Policy
Please ship your items to:

K. Carroll Accessories

2285 N. Opdyke Road, Suite C

Auburn HIlls, MI 48326

Customer Service:
Email us at or call us at (248) 364-2740, between 9:00 a.m. - 3:00 p.m. EST.

When calling or emailing, please leave your name, telephone number, time zone, order number and issue so we can more quickly answer your questions. Thanks!